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New Participant
Jan 2, 2023 9:07 PM UTC
Question

Extend dial time on Cisco IP Phone

Anyone know how to extend the time to dial an outbound number? If not dialing a number fast, phone cuts us off. I have searched but no answers for my Cisco IP Phone SPA525G

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Jan 3, 2023 5:11 PM UTC

There is no setting for this in RingCentral. Try not to pick up the phone until after you finish dialing. The phone will call out if it has been physically picked up (gone off-hook) yet. So this will stop the phone from cutting off, which may be the problem you're experiencing.