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New Participant
November 18, 2024
Question

Extensions assinged "Standard User" Role able to receive incoming International Calls ?

  • November 18, 2024
  • 1 reply
  • 106 views

I know to place international calls user extensions must be assigned International Calling role but I want to know if Standard role includes the ability to receive the incoming international calls ?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
November 19, 2024

In order to both place and receive international calls, International Calling must be enabled for the user’s extension. Without this feature enabled, users will not be able to receive incoming international calls, regardless of their assigned role (e.g., Standard).