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New Participant
Feb 17, 2023 2:57 PM UTC
Question

Forward to another extension when DND is enabled?

When a user is out of the office and they turn on their DND, can their calls be sent to another extension? (Only while their extension is on Do Not Disturb.)

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Feb 17, 2023 6:04 PM UTC

When Do Not Disturb (DND) is enabled, all incoming calls to your extension will automatically be sent to voicemail. You may submit a feature request at https://ideas.ringcentral.com/.