New Participant

Question

Has there been any development on bypassing the after call wrap up times?

1 reply
213 views

After call wrap up time is great, but not always necessary. Users need to be able to bypass the wrap up time and return to queue at will.

call handling

Mary-Community_Moderator

Community Manager

Hi Ingrid, this is currently nor ran option on call queue. You may submit a feature request in our Ideas Portal at https://ideas.ringcentral.com/.