How Can I Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes?

Forum|Forum|5 years ago
August 9, 2021
1 reply
367 views

I have a need to allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes. How can I accomplish that?

Mary-Community_Moderator

Community Manager

Hi Mike, there is no feature to enable it automatically. You need to download the greeting from the Prompts Library and upload it in each extension's voicemail greeting. Here's a Knowledge Base Article on how to upload a voicemail greeting in an Extension.

https://support.ringcentral.com/article/Upload-Recorded-Voicemail-Greeting.html

I have a need to allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes. How can I accomplish that?

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