Trudy62650749004

The First Step

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How do I forward my incoming faxes to someone else when I'm on vacation?

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My direct phone number and direct fax number are the same. Is there a setting to make incoming faxes go to someone else when I'm on vacation?

Anirban2396911020Answer

The First Step

See the below reference:

https://support.ringcentral.com/article/9787.html

This article provides instructions for Administrators on how to configure the Message Recipient feature of other Users to allow other Extensions to receive their respective voicemail and fax messages.

Anirban2396911020Answer

The First Step

See the below reference:

https://support.ringcentral.com/article/9787.html

This article provides instructions for Administrators on how to configure the Message Recipient feature of other Users to allow other Extensions to receive their respective voicemail and fax messages.

Trudy62650749004

Author

The First Step

Thank you!

New Participant

That support link no longer directs to anything. What is the resolution for this?

We’re having the same issue.

Mary-Community_Moderator

Community Manager

That support link no longer directs to anything. What is the resolution for this?

We’re having the same issue.

Good catch, thanks for flagging this! Here’s the updated KB Support link you can check out: https://support.ringcentral.com/article-v2/How-to-create-and-assign-a-Fax-Only-Extension.html?brand=RC_US&product=RingEX&language=en_US