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January 25, 2021
Question

How to assign two extensions to the same obi302 device in Ring Central

  • January 25, 2021
  • 1 reply
  • 389 views

I am migrating from AT&T Collaborate to Office@Hand. I have an analog conference phone and a fax line going to my Kyocera MFD. Both were tied to a single obi302, one on each analog port. How can I recreate the same situation under RingCentral. It is only allowing me to assign the single device to one number at a time. I don't want to have to spend $$$ for another conference phone.

1 reply

Joe Cache
RingCentral VIBE Royalty
RingCentral VIBE Royalty
January 25, 2021

Do you have web GUI access to the OBI? That will determine if you can just add the other SIP to the OBI.

Idea: You could also forward your second RC line to the primary - in the custom rules.