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New Participant
Mar 22, 2023 8:02 PM UTC
Question

How To Downgrade RingCentral Phone For Mac

Can someone explain how to downgrade the Ringcentral phone app to a previous version.

I downloaded the most recent one and its not working properly, its been 1 week already and nothing.


Need to figure it out while they release a new version.

    2 replies

    BeckyH
    Community Manager
    Community Manager
    Mar 22, 2023 11:20 PM UTC

    @John Miller It would be good to understand what is not working so we can create a case and have the product team take a look.
    We may be able to help with troubleshooting.
    Please share those details here and we'll look into it further.

    Employee
    Mar 23, 2023 8:58 AM UTC

    I believe all problems found by customers in the latest 23.1 release will be fixed next release 23.2. Sorry for inconvenience.