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The First Step
September 26, 2025
Question

How to Remove Intercom & Page Keys on Yealink T57W's Display Screen

  • September 26, 2025
  • 2 replies
  • 388 views

Does anyone know how to remove the Intercom and Page keys from the display screen.  They were gone with our previous phone service but we can’t figure out to remove them since converting to RingCentral.  Thanks!

    2 replies

    September 28, 2025

    @FORT2025 They need to be removed with a custom config applied on the backend.
    What buttons do you want to have instead? Below is an example custom config that would work on your Yealink. The ### describes what the config does. You can find this and other example configs here:
    https://support.yealink.com/en/portal/knowledge/show?id=64cb11d9c3669d088f37073e


     

    #!version:1.0.0.1

    ###Call log | Directory | DND | Menu
    programablekey.1.type = 28
    programablekey.1.label = Call log
    programablekey.1.value = %NULL%

    programablekey.2.type = 61
    programablekey.2.label = Dir
    programablekey.2.value = %NULL%

    programablekey.3.type = 5
    programablekey.3.label = DND
    programablekey.3.value = %NULL%

    programablekey.4.type = 30
    programablekey.4.label = %NULL%
    programablekey.4.value = %NULL%


    ###remove Page, Intercom
    softkey.1.enable=0
    softkey.2.enable=0
     

    Mary-Community_Moderator
    Community Manager
    Community Manager
    September 29, 2025

    Thanks so much for jumping in with this, ​@martintsankov! 🙌
    @FORT2025 let us know if that helped, and don’t forget you can mark ​@martintsankov’s reply as the best answer so others can find it easily too.