How to repeat announcement only extension

3 replies
825 views

Can I activate it so when someone reaches an Announcement only extension they can get a repeat of the information by pressing a button? For instance to be able to say something like, to hear this information again press pound, and have the announcement repeated? I know pressing pound on the main greeting for our Auto Attendant will repeat the menu but what about for announcement only extensions. Thanks.

C

Cynthia186255039

New Participant

I have this problem also.

Joe Cache

RingCentral VIBE Royalty

This would seem to be a basic concept, especially for an IVR - 'press 3 for our address' - it plays, and then loops back to the root of the IVR. I can see a lot of irked clients if they have to call back.

Hey RC! A little love on this perhaps? The logic is already there for the */# - why not a pull-down:
- transfer to 'extension/etc'
- disconnect

V

Vhoddenbagh

New Participant

Was this ever solved? I want to have an announcement that once complete, loops back to the IVR. Is this possible?

Sign up

Login with SSO

Login to the community

Login with SSO