Question

How to repeat announcement only extension

Forum|Forum|12 years ago
January 8, 2014
3 replies
804 views

daniel-dango-torres
New Participant

Can I activate it so when someone reaches an Announcement only extension they can get a repeat of the information by pressing a button? For instance to be able to say something like, to hear this information again press pound, and have the announcement repeated? I know pressing pound on the main greeting for our Auto Attendant will repeat the menu but what about for announcement only extensions. Thanks.

C

Cynthia186255039
New Participant
Forum|Forum|5 years ago
December 21, 2020

I have this problem also.

Like

+2

Joe Cache
RingCentral VIBE Royalty
Forum|Forum|5 years ago
December 21, 2020

This would seem to be a basic concept, especially for an IVR - 'press 3 for our address' - it plays, and then loops back to the root of the IVR. I can see a lot of irked clients if they have to call back.

Hey RC! A little love on this perhaps? The logic is already there for the */# - why not a pull-down:
- transfer to 'extension/etc'
- disconnect