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April 27, 2021
Question

How to stop forwarding call to a person and ring to office phone?

  • April 27, 2021
  • 1 reply
  • 218 views

Forwarded phone to an agent and need it to ring to office phone instead

,

Boss forwarded phones to herself and needs them to stop ringing to her and ring to the phone in the office if callers do not choose an extension.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    April 27, 2021

    Hi Carletta, is the phone in the office setup with RingCentral?