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New Participant
Jun 17, 2020 4:10 PM UTC
Question

HUD we been using that for training and monitoring calls why is this option not in new app??

HUD we been using that for training and monitoring calls why is this option not in new app??

7 replies

The First Step
Jun 17, 2020 4:52 PM UTC
It's on the roadmap from what I understand.
Mary-Community_Moderator
Community Manager
Community Manager
Jun 18, 2020 7:20 PM UTC
Hi Everyone,

Bob is right, HUD is on the roadmap but there's no specific time frame yet. We'll get back with you on this thread once we have an update from Product Team.

Thank you!
New Participant
Jul 30, 2020 4:51 AM UTC
What is the time frame, its the only reason we went with Ring Central.
New Participant
Mar 18, 2021 12:55 PM UTC

Ditto, following this. Any update is appreciated.



New Participant
Mar 18, 2021 3:12 PM UTC

Hopefully soon, maybe zoom will come out with it first.

New Participant
Jul 7, 2021 7:11 PM UTC

For anyone following this thread, the new app now has HUD.

New Participant
Mar 20, 2025 7:04 PM UTC

Wow, these posts are from 3 & 4 years ago and still no update on this. Many of us reeeeally need this feature updated in the actual RC app as this is our go to for making and taking calls so we should be able to monitor calls from here as well.