I am being put on hold

2 replies
591 views

when i use the ask first, I am being put on hold....I have to un hold myself to talk to the person i am asking first... it not hold times...but its the only topic that i could find

phone

Mary-Community_Moderator

Community Manager

It's normal behavior when using ask first or warm transfer. The purpose is to talk first to the second call before merging the first call.

https://support.ringcentral.com/app/phone/mobile/transferring-call-ringcentral-mobile-app.html

J

jjones

Author

The First Step

all the time every call, every extension.

Sign up

Login with SSO

Login to the community

Login with SSO