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New Participant
Jul 19, 2022 7:05 PM UTC
Question

I cannot receive inbounds or make outbounds

Everything appears to be working but everytime someone tries to call me, an error appears and it immediately ends call. It won't connect to my agent leg. When I try calling out, it won't even reach person.

1 reply

BeckyH
Community Manager
Community Manager
Jul 19, 2022 8:15 PM UTC

@Ashley Davenport Looks like you have an open case with the support team. This appears to be a contact center issue - the support team can help.