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New Participant
Jan 7, 2022 12:31 PM UTC
Question

I need separate voicemail messages for my two phone lines

I have two phone numbers on my account. One number, the 'main' number is my business number and requires a business voicemail message. The other number is my family home number, which requires a 'friendly' voicemail message. How can I set up this cenario.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Jan 7, 2022 3:36 PM UTC

    You may assign the other number into another extension so you can set a different voicemail greeting for it. Check the KB article below on how to setup an extension's voicemail greeting.

    https://support.ringcentral.com/article/Voicemail-setup-voicemail-greeting.html