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The First Step
Oct 10, 2023 6:37 PM UTC
Question

Identifying RC calls on mobile

Hi,

I am new to Ring Central and wanted to know how I know if a call is coming through on my mobile as a work call (through RC) or a personal call on my number. Do I need a separate phone for RC calls?

2 replies

Participating Frequently
Oct 10, 2023 7:41 PM UTC

the interface looks different and you can customize the ringtone for RC Calls. The default RC ringtone will probably be good enough since it is probably different than the one you have for calls to your personal number. You wouldn't need a separate phone in order to differentiate between calls

info-143The First StepAuthor
The First Step
Oct 12, 2023 12:35 PM UTC

Thanks - Changed it to "Immersion" but it has not made a difference - any ideas?