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New Participant
Nov 13, 2025 8:32 PM UTC
Question

If I am using a third party SIP application how would I park a call?

If I am using a third party SIP application how would I park a call?

From a deskset there is a call-park button but from an app I need the proper feature access code.

2 replies

Mary-Community_Moderator
Community Manager
Community Manager
Nov 13, 2025 10:31 PM UTC

If I am using a third party SIP application how would I park a call?

From a deskset there is a call-park button but from an app I need the proper feature access code.

Hi ​@zave, Call Park isn’t supported when using third-party SIP applications. The feature access codes and functionality only work with supported RingCentral devices and apps. If you need Call Park, we recommend using the RingCentral app or a supported desk phone.

Participating Frequently
Nov 18, 2025 11:00 AM UTC