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The First Step
Jan 22, 2025 6:59 PM UTC
Question

Inbound & outbound calls

All my staff including myself are not able to make outgoing calls and any inbound calls are failing to connect. Cant even contact support line. However we are still able to communicate via messages and are able to send and receive SMS

    1 reply

    BeckyH
    Community Manager
    Community Manager
    Jan 22, 2025 7:43 PM UTC

    ​@JakeH We’re so sorry about the current outage. This is so rare and know that our internal teams are working to resolve this ASAP. 

    Please stay tuned, as we will be posting a thread here in the Community to keep you all in the loop.