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New Participant
May 19, 2022 9:22 PM UTC
Question

incoming calls can't hear anything both ways.

All day today incoming calls to me using the ring central soft phone app, I can't hear anything. I hang-up and call the person right back and works fine. any suggestions?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
May 19, 2022 9:51 PM UTC

Hi Steve, you may have to check if your internet has a stable connection. You can also try to uninstall-reinstall your app. If the issue is still the same, please open a Tech Support ticket.