Incoming calls go to voicemail, not to my cell phone

That’s an easy one - RC has taken hiding these fields/options down multiple layers of screens - so let’s see if I can recall the navigation:

In your Admin panel, go to Users - then bring up your extension.

Click - Phone - Incoming Call Rules - then down a bit - Incoming Calls.

Scroll down a bit to ‘Ring Settings’ and there you’ll see the devices/apps where calls are going.  At the bottom of that list is an ‘Add Number or Coworker’
 

Add in your cell to that - save it - but then comie back to the Ring Setting:
 

There you can sete the number of rings for each device.  One note there is that your cell may go to voicemail before the rings are finished - adjust accordingly.

Also, just curious - you have the RC app on your phone?  If not, add it - then you’ll get it when it first hits the RC system.

Hope that helps.