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ccupani
The First Step
The First Step
Nov 4, 2024 7:48 PM UTC
Question

Incoming SMS notifications to ONE email address

How do I set it so ALL of our incoming SMS notify ONE email address? Our MAIN line will NOT notify anyone but the admin email.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Nov 6, 2024 5:47 PM UTC

    For incoming SMS email notifications on the main line, you can check the notification settings of the operator extension. Please refer to this Knowledge Base article for guidance on navigating the Notification Settings:

    Configuring Notifications and Sounds in the Admin Portal.