Incoming SMS notifications to ONE email address

Forum|Forum|1 year ago
November 4, 2024
1 reply
92 views

How do I set it so ALL of our incoming SMS notify ONE email address? Our MAIN line will NOT notify anyone but the admin email.

Mary-Community_Moderator

Community Manager

For incoming SMS email notifications on the main line, you can check the notification settings of the operator extension. Please refer to this Knowledge Base article for guidance on navigating the Notification Settings:

Configuring Notifications and Sounds in the Admin Portal.

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