It looks like, in the RingCentral Desktop app or the backend of RingCentral, if a past user has the same initials as a new user of the same extension, RingCentral doesn't update the extension with the new user's name until a search is done for the past user's name.
User-A couldn’t find User-B in the RCDTapp, but a search for Past-User-B (whose recycled extension is now User-B’s) would come up and pretty quick AFTER Past-User-B RC info came up, it THEN updated to reflect current User-B! All the backend settings and details for User-B was correct, it seemed like the local cache for User-A just would not update in-depth due to Past-User-B and User-B having the same initials!
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