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Is it possible for someone to call main line, let it ring, then go main voicemailbox not an extension mailbox?

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Is it possible for someone to call main line, let it ring, then go main voicemailbox not an extension mailbox?

Mary-Community_Moderator

Community Manager

Hi Miranda, when you say "let it ring," do you want the caller to hear a ring without forwarding it to any extension that should get the call?