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The First Step
Jun 9, 2022 12:12 AM UTC
Solved

Is it possible to submit extensions to directory assistance?

In the same manner as the primary company number can be published. Thanks.

Mary-Community_Moderator
Community Manager
Jun 9, 2022 9:00 PM UTC

Only the main company numbers are included in the directory assistance unless you have a multi-site enabled, and then each main site number is also included. Please add a feature request for this in our Ideas Portal at https://ideas.ringcentral.com/.

3 replies

Mary-Community_Moderator
Community Manager
Community Manager
Jun 9, 2022 9:00 PM UTC

Only the main company numbers are included in the directory assistance unless you have a multi-site enabled, and then each main site number is also included. Please add a feature request for this in our Ideas Portal at https://ideas.ringcentral.com/.

paudleyThe First StepAuthor
The First Step
Jun 10, 2022 5:40 PM UTC

Thanks, Mary. We've enabled multi-site, and that may work for us in the meantime. I've created a feature request for it as well:


https://ideas.ringcentral.com/ideas/CUSTCOM-I-5892


Mary-Community_Moderator
Community Manager
Community Manager
Jun 10, 2022 6:09 PM UTC

Thanks for sharing the link here.