Skip to main content
New Participant
Jul 11, 2023 7:48 PM UTC
Question

Is there a methods to automatically remove card data from recorded phone calls for PCI compliance?

Is there a methods to automatically remove card data from recorded phone calls for PCI compliance?

    1 reply

    Participating Frequently
    Jul 12, 2023 8:18 PM UTC

    I think there isn't a way to do this automatically. You can only allow people to mute parts of the recording with the option I highlighted in the attached pic:
    1689193064944.png