Solved
Is there a way to change an agent status from "Do not disturb" to "Available" using a DTMF code?
If an agent is locked out of their computer and their Ring Central status is set to "Do not disturb." Is there a mechanism to set their Ring Central status back to available so they can receive phone calls on their physical phone? For example: 3CX allows DTMF codes to set status as away or online.
