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New Participant
May 23, 2025
Question

Is there a way to get a list of all of our phones and their currently firmware version?

  • May 23, 2025
  • 1 reply
  • 101 views

In preparation for the upcoming firmware upgrade, I would like to generate a list of all our hardware phones and their current firmware versions to make sure the upgrade applied properly. Is there a way to generate that in the management console?

    1 reply

    Problem Solver
    Participating Frequently
    May 24, 2025

    not possible. 
    Check out the Rooms & Devices section here Explore | RingEX to see what’s possible.
    I am specifically talking about this article →  Devices table widget
    you can see a lot of info but not the firmware version.

    Devices table widget is located in the Analytics portal > Rooms & Devices > Devices