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New Participant
Jun 8, 2021 4:55 PM UTC
Question

Launch Custom URL when a call is answered, not when received

I found in the RC Phone app how to trigger a custom URL when a phone call is received


We have multiple users and an option for first available. I don't want a new browser page to pop up every time the phone rings, it is counter productive. I just want it to pop when the call is answered. How can I set this up?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Jun 8, 2021 8:16 PM UTC

This kind of setup is not available as this is how the feature works. For suggestions, please add them to our Ideas Portal at https://ideas.ringcentral.com/.