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New Participant
June 8, 2021
Question

Launch Custom URL when a call is answered, not when received

  • June 8, 2021
  • 1 reply
  • 122 views

I found in the RC Phone app how to trigger a custom URL when a phone call is received


We have multiple users and an option for first available. I don't want a new browser page to pop up every time the phone rings, it is counter productive. I just want it to pop when the call is answered. How can I set this up?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
June 8, 2021

This kind of setup is not available as this is how the feature works. For suggestions, please add them to our Ideas Portal at https://ideas.ringcentral.com/.