Limit templates in workflow builder

Forum|Forum|8 months ago
December 3, 2025
1 reply
113 views

Is it possible to limit which Templates appear in Workflow Builder to the agents. For Instance, the “SMS keyword auto-reply” template is one I’d like to not have available for any agent to use.

Mary-Community_Moderator

Community Manager

Hi @bheep, I recommend joining our Workflow Builder Group, where experts actively review questions like this. You can post your request there for more detailed guidance and potential feature updates. 😊

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