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New Participant
Nov 18, 2024 6:54 PM UTC
Question

Limited extension ring group

Can limited extensions be part of a ring group when so when not answered it goes to a central voicemail? 

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Nov 19, 2024 7:05 PM UTC

Hi ​@gerroe 

At this time, it is not possible to include limited extensions in a ring group and have unanswered calls routed to a central voicemail.

I encourage you to vote for this feature request here. Our product team regularly reviews these requests to prioritize updates based on user feedback.