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The First Step
April 27, 2022
Question

Message Only Extension Report

  • April 27, 2022
  • 3 replies
  • 710 views
We have 15 message only extensions setup as efaxes and am trying to generate a report that lists each one of the efax extensions and gives a total for each for a specified date range. I've tried utilizing the call log but it only allows me to select one extension at a time which is quite time consuming since this will be run on a weekly basis. I've also looked under the analytics reports but am not seeing any criteria for message only extensions. Am I missing something? Is there a better way of doing this?

3 replies

Employee
April 27, 2022
Hi Susan, have you tried building the report in the new LOB Analytics report builder (open beta) located in your Analytics Portal? There you can build a table view of many metrics and filter/group by different dimensions. It may have the flexibility you're looking for.
The First Step
April 27, 2022
Hi Keith, I did poke around a little bit in there but wasn't able to find anything referring to message-only extensions. Perhaps I am looking in the wrong place?
The First Step
February 4, 2026

Hello,

 

Has anyone been able to come up with a report to message only extensions?  I’m not seeing any option under any filters to be able to select message only.

 

Any help would be appreciated.

 

Thank you