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New Participant
Mar 3, 2022 3:03 PM UTC
Question

MSI install of RC Dektop App will not open the following day

We have an issue after an install of the RC Desktop App (22.1.20.any) MSI, it will work fine the same day as the install was done, but by the next morning 40% of the installs will not open RC. The only way to reslove this to do deploy the same MSI package again and then they are fine. Has anyone had a similar issue?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Mar 3, 2022 5:09 PM UTC

Hi Allen, please check this issue with our Technical Support Team. You may submit a ticket here.