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The First Step
August 30, 2022
Solved

My RingCentral Number has Marked as Spam Caller ID

  • August 30, 2022
  • 8 replies
  • 5407 views

I'm Using Ring Central Number for the Past 7 years. In these recent days I have observed that when ever I call a person they are not taking my calls and have informed me that my number reflecting as Spam Caller or Likely Sales. How should I resolve this issue.

Best answer by Mary-Community_Moderator

You may try the recommendations on the KB article below.

https://support.ringcentral.com/article/How-do-I-avoid-my-number-being-marked-as-spam.html

8 replies

Mary-Community_Moderator
Community Manager
Community Manager
August 30, 2022
Joe Cache
RingCentral VIBE Royalty
RingCentral VIBE Royalty
September 19, 2022

I feel this is a RC issue, as our company has had this number since 1984... no issues until the last few weeks, and we're told, 'its our fault' - really ?!? No issue with the last three phone providers over ten years - why now?

We've ran through the links, as well as the links that the Premium support sent us, and we are STILL getting numbers that we can't call out via RC.

I don't feel this is 'our' issue.


rasheedsThe First StepAuthor
The First Step
September 19, 2022

Appreciate your response Joe. It was the same issue I was facing in the recent days.

New Participant
August 25, 2023

I am having the same issue marked as spam loosing buisnes about, not sure if I should just change provider, as their only answer is it no my fault and do not do anythjing

New Participant
February 21, 2025

Did anyone find a solution. It is doing it to us as well

RonTravel
The First Step
The First Step
February 26, 2025

I’ve been with Ring Central since September of last year, and it took some time for my caller ID to get set up correctly.  

It finally started working right after a few months. 

Earlier this month my SMS finally got approved, and I was just informed by some customers that my caller ID started showing up as potential spam

Help

New Participant
February 23, 2026

Hi, I’ve been using RingCentral for some time, my assigned lines have been flagged as Spam as well an despite following recommendations to whitelist them via Hiya, Reportarobocal.com, and calltransparency.com to no avail. 

Could anyone help me find another way to clear my numbers so my clients’ providers stop blocking my contacts? Thank you. 

Mary-Community_Moderator
Community Manager
Community Manager
February 25, 2026

Hi, I’ve been using RingCentral for some time, my assigned lines have been flagged as Spam as well an despite following recommendations to whitelist them via Hiya, Reportarobocal.com, and calltransparency.com to no avail. 

Could anyone help me find another way to clear my numbers so my clients’ providers stop blocking my contacts? Thank you. 

I recommend opening a support ticketOur technical team may be able to look into whether a specific carrier (like AT&T or Verizon) has a backend block that public registries can't reach.