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The First Step
Feb 4, 2025 7:32 PM UTC
Question

my SMS service blocked

my SMS SERVICE suddenly blocked with notifying me and they are telling me about some TCR services. i have been using SMS services for more than an year now. they are not co-operative and don’t know how to fix the issue. not have good expereince.   

2 replies

The First Step
Feb 4, 2025 8:07 PM UTC

Hi supercharge, we’re having the same issue. We tried so many issues getting this resolved. We’re at a loss. Please see our thread below as well: 
 

Good luck with your issues. I hope they will resolve for you. I’m not holding my breath. 

BeckyH
Community Manager
Community Manager
Feb 5, 2025 2:49 AM UTC

my SMS SERVICE suddenly blocked with notifying me and they are telling me about some TCR services. i have been using SMS services for more than an year now. they are not co-operative and don’t know how to fix the issue. not have good expereince.   

Hey, ​if you haven’t registered with TCR, you won’t be able to send texts. We have been reaching out in a myriad of ways to alert customers of this coming change. 
I’m happy to help you if you are not registered. Please circle back with me via DM or at Community.Support@RingCentral.com