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New Participant
Jun 14, 2019 8:15 PM UTC
Question

New user setting up multi-level IVR

We are just starting to get RingCentral setup for our organization and I want to do about 5 lines with a multi-level IVR. I have been having difficulty understanding exactly how to get it set up and have tried a few times without success. Is there anyone that can give me some pointers on how to set up an IVR with the structure seen in the attached image?

1 reply

Community Manager
Jun 19, 2019 5:45 PM UTC
Hi Dennis, 

Check out this KB article for more info on how to set up a multi-level IVR!