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New Participant
Nov 22, 2024 7:50 PM UTC
Question

No dial for a while

After a call is completed it can take up to 90 seconds for the phone to receive dial tone to make another call.  

1 reply

Problem Solver
Participating Frequently
Nov 23, 2024 3:42 PM UTC

Are you talking solely about incoming calls? My guess is that:
- the phone is assigned to a user extension
- that user extension is a member of a call queue.
- the call queue has wrap up time


And to fix it you would have to reduce the wrap up time to 0.