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The First Step
russ-1The First Step
The First Step
Jun 30, 2022 6:28 PM UTC
Question

No recording

I have a call that was taken via the mobile app that isnt showing in the recordings. It shows on the desktop as answered but there it stops.

    3 replies

    Mary-Community_Moderator
    Community Manager
    Mary-Community_Moderator
    Community Manager
    Jun 30, 2022 8:59 PM UTC

    Hi Russ, was the call transferred?

    The First Step
    russ-1The First StepAuthor
    The First Step
    Jul 1, 2022 1:59 PM UTC

    No, I personally took it on my cell phone via the mobile app....


    The First Step
    russ-1The First StepAuthor
    The First Step
    Jul 1, 2022 3:50 PM UTC

    Automatic.

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