Our phones are completely down ... anyone else?

The status page hasn't been updated in over an hour. When can we expect service to be restored? We are getting complaints from our customers.

Can you please provide us with an update? The status page has been stagnant for quite some time.

We appear to be back up, and status page all green now. Where can we find the outage/incident history, root cause, etc? Thank you!

Hi, the issue has been fixed with some customers, and we are still closely monitoring this.

I have some users that are still saying offline and cannot change their status so why is the status showing all green?

Also, please be transparent as to what caused/is causing the issue.

But the status is all green? So do we send the all clear to users or hold?

Hi, the app login issues and inability to send and receive messages have been resolved. The login issue would have kept you from being able to make phone calls that time as well since you weren't logged into the system. Please restart your app, and if the problem still exists, please submit a ticket to Tech Support at https://support.ringcentral.com/new-case.html