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The First Step
supplanterThe First Step
The First Step
Jan 22, 2025 6:51 PM UTC
Question

Our phones are down, customer service isnt answering

When we place calls we just get a weird sound and then a busy signal.  Same thing happens when we call in.  Is there an outage?

      2 replies

      MikeCarpenter
      New Participant
      Jan 22, 2025 6:55 PM UTC

      Same here. On https://status.ringcentral.com/, it says to “please reach out to customer care,” but the chat feature doesn’t work and the number to call is busy.

        The First Step
        luke-moreheadThe First Step
        The First Step
        Jan 22, 2025 7:44 PM UTC

        We can place calls but cannot receive them.

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