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The First Step
January 22, 2025
Question

Our phones are down, customer service isnt answering

  • January 22, 2025
  • 2 replies
  • 206 views

When we place calls we just get a weird sound and then a busy signal.  Same thing happens when we call in.  Is there an outage?

    2 replies

    New Participant
    January 22, 2025

    Same here. On https://status.ringcentral.com/, it says to “please reach out to customer care,” but the chat feature doesn’t work and the number to call is busy.

    The First Step
    January 22, 2025

    We can place calls but cannot receive them.