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New Participant
Apr 27, 2022 3:08 PM UTC
Solved

Our phones ring twice then nobody there upon answering

New to Ring Central. We get a lot of calls that when we answer no one is on the other end. Is it possible that spam caller computers don't work well with VOIP and disconnect before annoying us or are we missing legitimate calls??
Mary-Community_Moderator
Community Manager
Apr 29, 2022 4:43 PM UTC
These can be robocalls. Here's a KB article with information in response to RingCentral's effort to mitigate robocalls or unwanted phone calls. https://support.ringcentral.com/article/Robocalls-Mitigation.html

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Apr 29, 2022 4:43 PM UTC
These can be robocalls. Here's a KB article with information in response to RingCentral's effort to mitigate robocalls or unwanted phone calls. https://support.ringcentral.com/article/Robocalls-Mitigation.html