Our phones ring twice then nobody there upon answering

Forum|Forum|4 years ago
April 27, 2022
1 reply
456 views

New to Ring Central. We get a lot of calls that when we answer no one is on the other end. Is it possible that spam caller computers don't work well with VOIP and disconnect before annoying us or are we missing legitimate calls??

phantom calls

Best answer by Mary-Community_Moderator

These can be robocalls. Here's a KB article with information in response to RingCentral's effort to mitigate robocalls or unwanted phone calls. https://support.ringcentral.com/article/Robocalls-Mitigation.html

Mary-Community_ModeratorAnswer

Community Manager

These can be robocalls. Here's a KB article with information in response to RingCentral's effort to mitigate robocalls or unwanted phone calls. https://support.ringcentral.com/article/Robocalls-Mitigation.html

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