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New Participant
Jan 23, 2025 12:54 AM UTC
Question

Outage ahead of mass migration!

I have been out of service since 13:45 today as I’m sure most of you all are.  You can’t get through to tech support.  You can’t open a case online. And you get the SAME update 3 hours in a row! I’m supposed to be migrating my entire community over to Ring within the next 6 weeks.  This is NOT a good way to start this off.  There MUST be better communications here!  

1 reply

BeckyH
Community Manager
Community Manager
Jan 23, 2025 1:03 AM UTC

I have been out of service since 13:45 today as I’m sure most of you all are.  You can’t get through to tech support.  You can’t open a case online. And you get the SAME update 3 hours in a row! I’m supposed to be migrating my entire community over to Ring within the next 6 weeks.  This is NOT a good way to start this off.  There MUST be better communications here!  

Hey, DM me with some contact info so I can help to prioritize attention to your service with an impending migration.