phone SIP registration timer

1 reply
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When my network fails over to our secondary provider the phones do not re-register. Is there a way to adjust the timer or have the phone try to re-register in the event of an Internet failover.

hardware

PhongVu

Community Manager

Please clarify "our secondary provider..", who is the provider? What and how does this related to RingCentral platform? If it is a hard phone using with RingCentral service, what is the phone model?

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