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The First Step
December 15, 2020
Question

Phones ringing that shouldn't be. Can't answer though, just rings when other location gets calls

  • December 15, 2020
  • 3 replies
  • 445 views

Started last week. Calls to an office group are causing a phone in another office to ring as well. That phone cannot however pick up that call. Very irritating now due to double the number of rings occurring.


    3 replies

    December 16, 2020

    Hello there! We do apologize for the inconvenience. I would highly recommend opening a case HERE, and our tech support will investigate it further. Thank you for your patience in this matter.

    The First Step
    December 17, 2020

    I am trying to open a case however the site is not allowing me to enter subject or information. The "Case Info" area has lights flowing through it and no where to enter information.


    The First Step
    April 2, 2021

    I am having this exact same issue!!