Plantronics Hub Integration with Desktop App

Forum|Forum|5 years ago
August 28, 2020
8 replies
1179 views

It would be fantastic if the new RingCentral App for Desktop would incorporate the same Plantronics/Poly headset integration that exists in the Phone app. Right now, when using a Plantronics headset, the modern Desktop app does not know how to handle button presses on the headset for answering/hanging up or muting/unmuting. All call controls have to be done from the app itself instead of allowing for headset control.

Best answer by

Hello everyone! Please add your vote HERE, and you will receive an update once it's planning to add it in our app. Thank you!

Mary-Community_Moderator

Community Manager

Hi Jason, this has been raised to our Product Team and they are currently working on this functionality to be available in the new RingCentral App. We will let you know once it's added. Thanks!

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Chris135153039