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The First Step
January 28, 2021
Question

Plantronics opens up Teams when answering a call

  • January 28, 2021
  • 2 replies
  • 356 views

When answering a call with the button on the Plantronics 5200, it will open up Teams and not answer the call.

    2 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    January 28, 2021

    Hi Patrick, are you using the headset for RingCentral App?

    The First Step
    January 28, 2021

    Yes, I have the Plantronics Hub downloaded and the headset controls turned on.