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New Participant
June 28, 2022
Question

Possible to blacklist a number globally?

  • June 28, 2022
  • 2 replies
  • 1409 views

I have blocked an individual for a few specific users. However, this person is now calling others. Is it possible within the admin console to blacklist a number at the site level? I've done some searches and have only found info on blocking someone at the user level. We have 300 or so licenses. Don't want to go down that path. Thanks.

2 replies

June 29, 2022

Hi @Andy Altenburger
I am moving this to the user community for better reach

Mary-Community_Moderator
Community Manager
Community Manager
June 30, 2022

Hi Andy, when you block a number from the main admin, it will be blocked on every user. Check the KB article below.

https://support.ringcentral.com/article/Block-Calls-and-Faxes-without-Caller-ID.html