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New Participant
April 6, 2021
Question

Problems transferring using mobile app for IOS

  • April 6, 2021
  • 1 reply
  • 129 views

When I receive a call through the mobile app the screen in call screen is black instead of white and does not offer me the 'transfer' or 'more' option. I'm unable to transfer calls to other users. Is there a setting that I can fix for that?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
April 6, 2021

Hi Jennifer, please try to uninstall/reinstall your app.