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New Participant
December 22, 2020
Question

Red light on softkey stays on.

  • December 22, 2020
  • 1 reply
  • 362 views

The red light on the soft key of my assistant's extension stays on. It is the soft key linked to my extension. The light goes green when a call connects. How can I get this reset?

    1 reply

    The First Step
    March 30, 2021

    Is this something on RC app? Have you checked the issue with community.support@ringcentral.com?

    Hope they can help you on this.