Red light on softkey stays on.

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The red light on the soft key of my assistant's extension stays on. It is the soft key linked to my extension. The light goes green when a call connects. How can I get this reset?

A

Anirban2396911020

The First Step

Is this something on RC app? Have you checked the issue with community.support@ringcentral.com?

Hope they can help you on this.

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