Removing Ringcentral calls from Iphone

Forum|Forum|3 years ago
January 6, 2023
1 reply
1078 views

I've deleted the app, but I still get calls through my cell phone. I only want them to come through my desktop app. How can I remove the connection between the Iphone and my ringcentral incoming calls?

ringcentral app

Mary-Community_Moderator

Community Manager

Matt, check your extension's Call Handling and Forwarding settings if your cellphone number is listed there.

Sign in to your RingCentral online account.
Navigate to Settings > Call Forwarding and Voicemail.
Under Work Hours, you will see where your calls are forwarded. Your third-party number may be there, which is forwarding the calls to it. Slide the active button to turn it off and click Save.

To learn more about Call Handling, you may visit the KB article, https://support.ringcentral.com/article/9758.html

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