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The First Step
Aug 29, 2022 3:15 PM UTC
Question

Required Ring Central Service level for using Integrated Ring Central app

Hi. Checking in on what the latest requirement is for our mutual clients wanting to use our public RingCentral app - "ChronicCareIQ Call Activation and Reporting". What is the minimum service offering required ? Essentials, Standard, Premium, or Ultimate edition?

Thanks

2 replies

Mike Stowe
Community Manager
Community Manager
Aug 29, 2022 3:53 PM UTC

Hi Shelby,

Public apps using OAuth (eg those in the App Gallery with limited exceptions) are available to all tiers, meaning it would be available to Essentials, Standard, Premium, and Ultimate.

Hope this helps,

Mike

The First Step
Aug 29, 2022 4:13 PM UTC

Mike. Our app is primarily focused on collecting call history (via webhooks) I see that the "Essentials" plan does not include the Analytics suite. Is this one of the "limited exceptions" you speak of?

Thanks